**Last Updated: June 14, 2026**

At **Ordermar** (accessible from our mobile application and related services), one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Ordermar and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

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### 1. Information We Collect

To provide a seamless food delivery experience, we collect the following types of information:

*   **Personal Information:** When you register, we collect your **Name, Email Address, Phone Number**, and delivery addresses. We also collect registration tokens if you log in via third-party services like **Google, Facebook, or Apple**.

*   **Location Data:** We require access to your device's **precise location (GPS)** in the background and foreground to:

    *   Show nearby restaurants.

    *   Calculate delivery distance and fees.

    *   Track the live location of the delivery agent relative to your delivery address.

*   **Device and Log Information:** We collect information about your device, including your device model, operating system, IP address, and push notification tokens (for sending you order status updates).

*   **Payment Details:** Payment transactions (using Stripe, Razorpay, Paystack, PhonePe, etc.) are processed securely via encrypted third-party payment gateways. We do not store your full card details on our servers.

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### 2. How We Use Your Information

We use the collected information in the following ways:

*   To process and deliver your food orders.

*   To track delivery agents and provide real-time tracking updates.

*   To personalize your app experience (recommending restaurants).

*   To send you push notifications regarding order status and promotions.

*   To prevent fraud and enhance security.

*   To comply with legal obligations.

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### 3. Sharing Your Information

We do not sell your personal information. We only share information with:

*   **Restaurants:** To prepare your order.

*   **Delivery Partners:** To deliver your food order to your doorstep (sharing your location/address/phone number).

*   **Payment Gateways:** To process payments securely.

*   **Firebase / Google Services:** For analytics, database hosting, and sending push notifications.

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### 4. Background Location Access

Our app requests permission to access your location in the background. This is strictly used to allow delivery partners to deliver food to your address even when your app is minimized, ensuring you receive accurate delivery time updates and live tracking details.

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### 5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

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### 6. Your Data Rights (Data Deletion)

You have the right to access, update, or request the deletion of your personal data. If you wish to delete your account and associated data, you can request it through the app's settings page or by contacting our support team at **[insert your support email here]**.

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### 7. Children's Privacy

Ordermar does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our app, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

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### 8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

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### Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at **[email protected]**.